Clinical safety
Every statement on this page describes something the app does today. Nothing here is a plan, a roadmap item, or a standard we have not been assessed against — because a safety page is the one place where an aspirational claim is a liability rather than optimism.
GetMomiCare organises what you choose to record and explains it in plain English. It does not diagnose, does not tell you a symptom is nothing, and does not rule anything out. Where a pattern is worth raising, it says so and points to your midwife or GP rather than offering an opinion. Our AI is instructed never to diagnose, and the guidance it gives at difficult moments is covered by automated tests that check the wording itself.
Red-flag symptoms, crisis lines, NHS routes and the mental health directory are available to everyone, in every version of the app, whether or not they pay. A woman deciding whether to call her midwife must never meet a payment screen. This is a design rule we hold regardless of commercial pressure.
Crisis numbers — Samaritans, NHS 111, PANDAS, Tommy's — are stored in the app rather than fetched. They work with no data, no account and no connection, because the moment someone needs them is not the moment to discover the network is down.
The app shows no cycle prediction until it has enough logged history to make one, and says why. A faint pregnancy test is never reported as a positive. Where a figure is an estimate — nutrition from a recipe, a shelf life we have not been told — it is labelled as an estimate. An invented number is worse than a blank space, because someone may act on it.
A negative pregnancy test, a period arriving during the two-week wait, and an early loss are written and tested as their own cases. Nothing celebratory or streak-based fires at those moments, the wording changes for someone who has told us she has had a loss, and support is offered every time. This is covered by automated tests that assert the copy, because the failure here is not a crash — it is a sentence that hurts someone.
Scans, results, letters, MATB1s and everything else in the document vault are stored on your device and are never uploaded to us — including the list of what they are. That also means we cannot recover them if you lose your phone, which we would rather tell you than quietly hold a copy.
Reproductive and maternal health data is among the most sensitive there is. These are the arrangements, stated plainly enough to hold us to.
If that changes — if we build anything a clinician acts on — this page will say so, and we will meet the standards that come with it (DCB0129 clinical risk management, DTAC assessment and MHRA classification) before shipping it, not after.
If any statement on this page does not match what the app does, we want to know before anyone else does. The same goes for anything in the app that gave you information you believe is unsafe, or that failed you at a moment when it mattered.
Tell us at hello@getmomicare.comGetMomiCare is operated by MOMICARE LTD, registered in England and Wales, company 17373737. See our privacy policy for how we handle your data.
// Privacy & AI
Health data is the most intimate data there is. Here is exactly how we treat yours — in plain words, not legal ones. Read the full privacy policy.
End-to-end encryption at rest and in transit. Row-level security means only you can ever read your health records — not us, not anyone.
Your cycle, your pregnancy, your mind — none of it is a product. No advertisers, no brokers, no employers, no insurers. Ever.
Our AI companion reads your patterns to guide you — insights, predictions, gentle screening — and your conversations never train anyone else's models.
One tap erases your account and every trace of your data — no questions, no retention games, no 'up to 90 days'. Gone is gone.